About US

Lift the Load

Lift the Load was founded in 2017 by Rachel Mackay.  It is focused on helping nonprofits, social enterprises and small business to make a difference in their communities.

Rachel Mackay

I am an experienced social worker, and manager who now works in the world of IT.  I knows first-hand how exhausting it is to try and run an organisation, and at the same time try to wrangle technology into working for you.   I love coming up with solutions that “just work”, so that my customers can get on with doing the things they are most passionate about.

Rachel Mackay

Founder & Managing Director, Lift the Load Ltd

Lift the Load’s approach is all about making your life simpler

Whether it is setting you up to work from the cloud, getting your emails working on your phone, or doing a full website design, everything we do is about taking some of the load off your shoulders.  We want to get to know you, what you are passionate about and who is in your team.   Once we’ve got your systems set up, we will work quietly in the background to make sure they keep running well.  And of course we are only ever a phone call or an email away when you need some support.

Our Values

We are passionate about giving great service and adding value to the work that you and your team are doing


We strive to ensure that everything we do exceeds your expectations whether it be creating a website, solving an issue, or coming up with a brand new solution.

Community and Collaboration

We believe that we can make the greatest impact on the world around us by supporting those who are making a difference in their communities.  Collaboration creates energy, new ideas and a whole realm of possibilities that we wouldn’t have come up with on our own.  We are looking forward to collaborating with you.


When you have an issue, or need something done that we will be there to do it for you. 

What can we help you with?

Moving to the cloud

Access your emails, calendars and documents where-ever and whenever you need them

Emails and Calendars

We will set up your own custom email addresses and make your calendars and emails work  seamlessly on all your devices


We can design a new website, update an existing one, and providing host and maintenance

Solutions Advice

Sometimes the most overwhelming part of implementing a new system is figuring out what solution to use.  We will research the options and give you clear advice.


Keep in touch with your supporters, donors and clients.  We'll set up a simple newsletter system that is quick and easy to use, works on mobile phones as well as computers, and complies with NZ privacy and anti-spam laws

Making sense of the numbers

We'll turn your excel spreadsheets and unused data into simple to use, dynamic reports.  Allowing you to easily communicate about the work you do and the difference you are making

Backups for the Cloud

Congratulations, you've moved to the cloud.  But are you backing up your emails, calendars, groups, teams, sharepoint sites...  Don't worry we've got you sorted

SharePoint & Teams

So you've got SharePoint & Microsoft Teams but now how do you use them?  We'll develop solutions customised to your organisation and your needs

Let’s Get Started

Ready To Make a Real Change? Let us know how we can help!