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Make life simpler

I feel like a weight has been lifted off my mind.

Fiona Hawke's Bay Foundation

You managed to impart a lot of information in a short time with participants engaged all the way through.

Christine CHB District Council

Rachel is a great teacher! Because of her patience, her clear instructions and systems knowledge and ability to pass that on, I quickly learnt to manage our: staff calendars, financial software, website updating, supporter database and donor CRM. This saved a great deal of time and frustration and did away with the repetitive manual systems that had previously served.

Catherine Pleroma Social Services

Thanks so much for all your work. I am loving the intranet.  It is easy to use, moves fast and I can find what I need!!! 

Anne Open Home Foundation

Our services

IT and Systems

You came into this work with a passion for delivering a great service or product.
Are your systems and IT tools helping or getting in the way?
From problem-solving & troubleshooting to setting up efficient systems from scratch. We will get IT working for you and not the other way around.

Help Desk

Who do you go to when you are stuck on a computer or IT problem?
Large companies have dedicated help desks to support their users but who do you ask?
We provide a FREE helpdesk service designed just for you. No question is too small, if it’s too big we’ll let you know and give you some advice about where you can get further support.


  • Keeping children safe from abuse & violence
  • Working with resistant & difficult clients
  • Developing trauma-informed practice
  • Increasing resilience

We can also research and develop customised training for your organisation in many practice areas. If you are looking for specific training let us know.

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Latest news

Getting Organised – Part 1 The Basics

Getting Organised This week I’ve been talking with a number of people who are struggling to keep everything organised.  I’ve been sharing with them some of the methods I use to keep on top of everything.   So I thought I would share with you some of the things I’ve learned along my organisation journey […]

Congratulations to Greenstone Doors winner of 5 hours free help

Congratulations to our first competition winner

Congratulations to Wendy from Greenstone Doors whose comment has won her agency 5 hours free help from Lift the Load!  We’re really looking forward to chatting with you about how we can help.  For more information about how we could help your organisation check out our services    

Nonprofits and Digital Technology

A new report out this month found that 46% of organisations in the nonprofit sector say that their IT systems don’t work well for them. Slightly less than that say that their systems are not capable of capturing information about client outcomes.  The report, published by Techsoup in conjunction with ConnectingUp and Infoxchange, is the […]

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What else we provide

FREE Guides and Resources

Check out our blog for links to guides, resources, tips and how-to information across a wide variety of topics. Since we are pretty new in this space there isn’t much there yet, but don’t worry it’s coming.

Outcomes, Data & Reporting

It’s all very well collecting data on paper or in a spreadsheet but then what do you do with it?
We’ll help you figure out what to measure and what to do with the info next.
You’ll be able to easily add graphs and key facts to board reports, funding applications and newsletters. Save time, reduce frustration and make your data work for you.

Practice Model Development

Do you know why you do the things you do? Can you and your staff explain how your work makes a difference? A practice model forms a framework and foundation for practice – it makes the connections between who you are working with, the difference you are trying to make and then clearly sets out how you intend to get there. From there you can start to measure impact and outcomes and to build an evidence-base. If this is something that you are interested in finding more about then get in touch and let’s have a chat.

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